Guest FAQ

Everything you want to know before you book

Straight answers about booking direct, arrival, the homes and the Space Coast. Can't find yours? Text me and I'll answer, usually within the hour.

Booking & prices

Why should I book on FloriCasa.com instead of Airbnb or Vrbo?

It's the same home for less. Airbnb and Vrbo add their own fees to every booking, and you skip them when you book direct. On a 30-night stay at $150 a night, that's $4,725 direct vs. $5,517 on Airbnb. You also deal with me directly, not a platform.

What happens after I book?

You'll get your confirmation right away, plus a link to your own guest portal. It has everything about your home, my local guidebook, and a place to request early check-in, late check-out or baby gear.

Is booking direct safe?

Yes. You book and pay through my secure booking system, the same one that powers my Airbnb and Vrbo calendars, and you get an instant confirmation by email.

What's your cancellation policy?

Simple: cancel at least as far ahead as your stay is long. Booking a week? Cancel at least one week before check-in. Booking a month? Cancel at least one month before. The exact terms for your dates show at checkout before you pay.

What fees and taxes are included?

You'll see the nightly rate, a cleaning fee and Florida's 12% rental tax (7% state sales tax plus 5% Brevard County tourist tax). The total shows before you pay, with no surprise fees at the end.

Is there a security deposit?

No. There's no security deposit held on your card. Each reservation includes damage protection that covers accidental damage up to $1,000.

Is there a minimum age to book?

Yes. The person booking must be 25 or older and staying at the home.

Arrival & departure

What time is check-in and check-out?

Check-in is 4 PM and check-out is 10 AM.

Can I check in early or check out late?

Often, yes. Request it in your guest portal after you book, and I'll confirm based on who's arriving or leaving that day.

How do I get in?

All of my homes but one have a keyless smart lock.* 48 hours before check-in, I'll email your address and check-in details. At noon on arrival day, you'll get your access instructions with your door code and parking info, so there's no key pickup.
*One home's entry is a sliding glass door that can't take a smart lock. If keyless entry matters to you, text me before you book and I'll confirm.

Where do I park?

Every home includes free parking. Some condo associations limit the number of cars or don't allow trucks, trailers or RVs, so tell me what you're driving and I'll confirm.

What do I need to do at check-out?

Very little. I keep check-out requests to a minimum, like locking up behind you. The details are in your guest portal.

In the home

Do you have beach chairs, towels and linens?

Yes. Every home has fresh linens, plush bath towels, beach towels, beach chairs and an umbrella waiting for you.

What else is provided?

A fully equipped kitchen, Wi-Fi, and a starter supply of toilet paper, paper towels, dish soap, a kitchen sponge, shampoo, conditioner, body wash and enough coffee for a couple of days. Skip packing the extras and save room for swimsuits. Each listing shows its full amenity list.

Are pets allowed?

Some homes are pet-friendly. Use the Pet Friendly filter on the Book page to see them. Service animals are always welcome; just send me a message before you arrive.

I'm traveling with a baby. Do you have baby gear?

Yes. A pack-n-play and a high chair are available on request: $25 per stay for one, or $40 for both. Quantities are limited, so request them in your guest portal as soon as you book.

Is the Wi-Fi good enough to work remotely?

Yes. Every home has reliable Wi-Fi for streaming, video calls and VPN.

Is there a washer and dryer?

Most homes have laundry in the unit or within the complex. If it matters to you, check the listing or text me and I'll confirm.

Who do I call with questions?

Me. Call or text Elise at 321-222-3018, before or during your stay. I answer guest messages myself, usually within the hour. In an emergency, call 911 first, then me.

What if something breaks during my stay?

Text me. I'm local, and I'll get it handled fast, whether it's the AC, the TV remote or a question about the pool.

Longer stays & snowbirds

Do you offer monthly or winter stays?

Yes. Many of my homes are set up for 1 to 3 month stays, and monthly rates are lower per night. Several condos require a 30-night minimum, which makes them a quiet, settled fit for snowbirds.

What's the shortest stay I can book?

It depends on the home and the city. Cape Canaveral requires a 6-night minimum, many Cocoa Beach and Satellite Beach homes allow 3 to 4 nights, and some condos require 30 nights. Each listing shows its minimum.

Can I extend my stay?

Yes. Text me and I'll adjust your booking. If your home isn't open for the extra nights, I'll find you another of my homes nearby.

Is cleaning available during a long stay?

Yes. Mid-stay cleans are available on any stay. Just ask and I'll schedule one.

The Space Coast

Can I watch rocket launches from the homes?

Many of my homes, especially in Cape Canaveral and Cocoa Beach, have balcony or beach views of launches from Cape Canaveral and Kennedy Space Center. Ask me and I'll share my favorite viewing spots.

How far is Disney and Orlando?

About an hour's drive from Cocoa Beach to the Orlando parks, so they're an easy day trip.

How far is Kennedy Space Center?

About 25 to 40 minutes, depending on which town you stay in. Port Canaveral and its cruise terminals are just minutes from Cape Canaveral.

Do you have recommendations for local restaurants and activities?

Yes, and it's one of my favorite parts of hosting. My guidebook in your guest portal has my go-to restaurants, beach spots and family activities, and I'm always happy to suggest something for tonight. Just text me.

Which town should I stay in?

Cape Canaveral is quiet and closest to the port and launch pads. Cocoa Beach has the most restaurants, shops and the pier. Satellite Beach is relaxed and residential, great for families and long stays. Tell me how you travel and I'll suggest the best fit.

Ready when you are

Pick your dates. I'll handle the rest.